Business Continuity Communications

Updated April 28, 2020

AgCountry Farm Credit Services believes we are responsible to each other and for our cooperative. We take this responsibility very seriously especially during this time with the growing threat of the Coronavirus (COVID-19). Our Executive Leadership Team is actively engaged in monitoring the situation and are implementing the provisions of our established Pandemic Response Plan which is a part of our overall Business Continuity Plan. Currently, this includes:

  • Our offices remain closed to customers and general public to minimize exposure to COVID-19 until further notice. We are monitoring the recommendations by state and federal officials and will act in accordance with those guidelines. [All employees are working to meet our customer's needs. A limited number of employees are working in the office and the rest are working remotely from their home. Please call the office if you need to contact someone.]
  •  Utilizing customer remote work tools
    o Online Account Access
    o MyAgCountry.com for document security
    o Email/Phone for your local office
    o DocuSign for signing documents digitally
    o ACH Payment Services Options
    o AgCountry Customer Service: 855-402-7849
    - Please note: calls may originate from our corporate office in Fargo, ND with a 701-area code 

We know how critical the online tools are as we help our customers maintain their businesses. If you need assistance with these tools, have questions, or would like support from our team, please contact us by calling or emailing your local branch, using online banking or by calling our customer service at 855-402-7849. Our team will continue to communicate as the situation develops. If our communities reach mass or mandatory quarantine, we will still have services in place to assist you. Please watch for updates on our website, social media and emails.

Follow us on Social Media for Updates: Twitter & Facebook

 

 
  • CEO Message
    Although our physical offices are temporarily closed to in-person business, we're still working to serve you! Click below to watch a special message from our President and CEO. 
  • COVID-19 Radio Interviews

    We're taking steps to keep our customers and staff safe while continuing to serve agriculture & rural America. Take a listen as our President & CEO outlines our actions: 

  • COVID-19 Resource Center
    Stay up to date with all AgCountry COVID-19 news and resources by visiting the COVID-19 Resource Center.