Business Continuity Communications

Updated September 10, 2020

 
AgCountry Farm Credit Services believes we are responsible to each other and for our cooperative. We take this responsibility very seriously especially during this time with the growing threat of the Coronavirus (COVID-19). Our Executive Leadership Team is actively engaged in monitoring the situation and are implementing the provisions of our established Pandemic Response Plan, which is a part of our overall Business Continuity Plan. 
 
All AgCountry office lobbies are open.
 
 
For the safety of our customers and our employees, please ensure office visits are kept brief and are used for business transactions. In Minnesota, masks are required to be worn at all times effective 7/25/2020 to be in compliance with Minnesota Executive Order. In Wisconsin, masks are required to be worn at all times effective 08/01/2020 to be in compliance with Wisconsin Emergency Order.
 
As always, we are here to serve you with remote work tools ensuring we can assist you with your business needs. Customer remote work tools include:
  • Online Account Access
  • MyAgCountry.com for document security
  • Email/Phone for your local office
  • DocuSign for signing documents digitally
  • ACH Payment Services Options
  • AgCountry Customer Service: 855-402-7849
 
We know how critical the online tools are as we help our customers maintain their businesses. If you need assistance with these tools, have questions, or would like support from our team, please contact us by calling or emailing your local branch, using online banking or by calling our customer service at 855-402-7849. 
 
We will continue to monitor national, state, and local situations and guidelines and will update our website with any changes.
  • CEO Message
    Although our physical offices are temporarily closed to in-person business, we're still working to serve you! Click below to watch a special message from our President and CEO. 
  • COVID-19 Radio Interviews

    We're taking steps to keep our customers and staff safe while continuing to serve agriculture & rural America. Take a listen as our President & CEO outlines our actions: 

  • COVID-19 Resource Center
    Stay up to date with all AgCountry COVID-19 news and resources by visiting the COVID-19 Resource Center.